Testimonials

Clyde from Takoma Park, Maryland

A couple of months ago one of your crews replaced a dragon (1930s vintage coal fired/oil fired boiler that weighed 1600 pounds) in my basement with a little green lizard gas boiler. What a relief not to be awakened at 3:00 AM with a dragon roaring loud enough to shake the house. The efficiency and quietness of the lizard in comparison to the dragon is almost immeasurable.

As for the crew that did the work, I have never seen a more efficient hard working and totally capable group of people anywhere. It has been my great experience to have worked with a wide variety of people and I have never seen any group that worked together better than these men. Each man knew his job and how it related in sequence to the other task to be performed and he automatically and immediately did what was was necessary to continue the progression of the work. That they dismantled the dragon, removed it, cleaned up, got the water back on and had heat in the house in one day astounded me. The men that made this crew are indeed pros. They worked together like clockwork and were I in need of any of their skills I would not hesitate to engage any of them to do the work.

The fact that you found a quality boiler that came with a rebate which saved me a considerable amount of money is also very much appreciated. If I am ever in need of any of your type of services I will certainly call you first. I would not hesitate to recommend your company to anymore and would be glad to do so.

- Clyde Rippy (Download PDF of this letter)

The following is an article written by one of our customers - a featured in the Bowie Blade-News, on January 31st, 2008:

Great Service

Bowie Recently I had work done by a heating and air conditioning company, but they had deceived us and told us they were affiliated with All-Pro Services, Inc. They did a heating and air conditioning installation that was a complete mess. When I called All-Pro Services to complain they informed me they were not affiliated with the company.

The owner of All-Pro, Bill Royston, became involved immediately. He came to my home on a Sunday (during playoffs no less) to inspect the work that was done. He found it was not only sloppy, but also illegal and dangerous. He helped me obtain numbers and inspections - information I would have had difficulty obtaining without his help - so I could file my complaints through the proper channels. Once the inspections were done and information was gathered and presented to the other company, they suddenly became willing to remove their completely unacceptable and substandard work and equipment, when they previously told us they would see us in court first.

All-Pro Services did the new install. It was less than 24 hours from the time we received the proposal (delivered personally by Mr. Royston) to the beginning of the installation. Ricky and Thomas were our technicians and they were simply top-notch. They were professional, extremely well-versed in their field, and they were more than thorough. They left the work site cleaner than they found it. Mr. Royston even popped in during the install to make sure everything was going well (and to provide his workers with heat) - how nice is that - and it certainly did.

The installation is beautiful. I'm almost sad it is out in our garage since it looks so nice - and best of all, it is functioning even better than we expected.

I want to thank Bill Royston and the staff of All-Pro Services for their outstanding customer service and for going far above and beyond the call of duty. Mr. Royston took on a situation he certainly had no obligation to and for that I am extremely grateful and cannot thank him enough, but I will do my best by saying that if any of your readers require heating, air conditioning or plumbing services, they would be doing themselves a very big favor by contacting this truly outstanding company. Thanks again Bill.

- Denis Lucas

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Electric Air Conditioning System Cleaning and Service

"I had a water leakage from my central air device. That was up in my attic crawl space. Fortunately, the All-Pro technician found the problem. He came back the next day and took care of the problem. I haven't had a water leakage since." Angelo A. - Washington, D.C.

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	Request Service Air Conditioning Heating Plumbing Maintenance Products Our Service Area Testimonials Pay Online Special Offers Referral Program Industry News Helpful Hints Ask The Pro Who We Are Employment Contact Us	Testimonials Clyde from Takoma Park, Maryland A couple of months ago one of your crews replaced a dragon (1930s vintage coal fired/oil fired boiler that weighed 1600 pounds) in my basement with a little green lizard gas boiler. What a relief not to be awakened at 3:00 AM with a dragon roaring loud enough to shake the house. The efficiency and quietness of the lizard in comparison to the dragon is almost immeasurable. As for the crew that did the work, I have never seen a more efficient hard working and totally capable group of people anywhere. It has been my great experience to have worked with a wide variety of people and I have never seen any group that worked together better than these men. Each man knew his job and how it related in sequence to the other task to be performed and he automatically and immediately did what was was necessary to continue the progression of the work. That they dismantled the dragon, removed it, cleaned up, got the water back on and had heat in the house in one day astounded me. The men that made this crew are indeed pros. They worked together like clockwork and were I in need of any of their skills I would not hesitate to engage any of them to do the work. The fact that you found a quality boiler that came with a rebate which saved me a considerable amount of money is also very much appreciated. If I am ever in need of any of your type of services I will certainly call you first. I would not hesitate to recommend your company to anymore and would be glad to do so. - Clyde Rippy (Download PDF of this letter) The following is an article written by one of our customers - a featured in the Bowie Blade-News, on January 31st, 2008: Great Service Recently I had work done by a heating and air conditioning company, but they had deceived us and told us they were affiliated with All-Pro Services, Inc. They did a heating and air conditioning installation that was a complete mess. When I called All-Pro Services to complain they informed me they were not affiliated with the company. The owner of All-Pro, Bill Royston, became involved immediately. He came to my home on a Sunday (during playoffs no less) to inspect the work that was done. He found it was not only sloppy, but also illegal and dangerous. He helped me obtain numbers and inspections - information I would have had difficulty obtaining without his help - so I could file my complaints through the proper channels. Once the inspections were done and information was gathered and presented to the other company, they suddenly became willing to remove their completely unacceptable and substandard work and equipment, when they previously told us they would see us in court first. All-Pro Services did the new install. It was less than 24 hours from the time we received the proposal (delivered personally by Mr. Royston) to the beginning of the installation. Ricky and Thomas were our technicians and they were simply top-notch. They were professional, extremely well-versed in their field, and they were more than thorough. They left the work site cleaner than they found it. Mr. Royston even popped in during the install to make sure everything was going well (and to provide his workers with heat) - how nice is that - and it certainly did. The installation is beautiful. I'm almost sad it is out in our garage since it looks so nice - and best of all, it is functioning even better than we expected. I want to thank Bill Royston and the staff of All-Pro Services for their outstanding customer service and for going far above and beyond the call of duty. Mr. Royston took on a situation he certainly had no obligation to and for that I am extremely grateful and cannot thank him enough, but I will do my best by saying that if any of your readers require heating, air conditioning or plumbing services, they would be doing themselves a very big favor by contacting this truly outstanding company. Thanks again Bill. *- Denis Lucas* Other Reviews Trane Electric Heat Pump System "They were right on time and ready to work. The system is running great and you can't even hear the system" Upper Marlboro, MD Bryant Gas Furnace and Electric Air Conditioning System "Very please with everything from the pricing to the installation and after services. Definitely will recommend your company." Charl J. - Capitol Heights, MD Rheem-Ruud Air Conditioning and Heating System "All staff, from the administrative staff to the technicians who did the estimate and the installation, were professional and knowledgeable. All appointments were made promptly and were kept. All questions were answered quickly and patiently answered and all parts of the job were completed as promised." Washington, D.C. Electric Air Conditioning System Cleaning and Service "I had a water leakage from my central air device. That was up in my attic crawl space. Fortunately, the All-Pro technician found the problem. He came back the next day and took care of the problem. I haven't had a water leakage since." Angelo A. - Washington, D.C. Trane System "We dealt with the owner, Bill, and he was very attentive, thorough and knowledgable. Really great experience." Bill H. - Bowie, MD Trane System "We are very satisfied with the contractor and the new system. The whole house is very much more comfortable than it was with our old system and the temperature is more even room to room." Isabel T. - Bowie, MD
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